ABOUT AVANCE

Avance Technologies Ltd. helps Companies of all sizes Harness the power of mobile to reach to their customers.

Mobile messaging has proven to be one of the most cost-effective means to interact with customers. A text message is always high impact and Avance Technologies can quickly deliver important information to virtually anywhere on the planet.

Contact Info

Avance Technologies Ltd.
D-604, 6th Floor, "
Crystal Plaza Premises Co-Op. Soc. Ltd.,
Opp. Infinity Mall, New Link Road,
Andheri (W), Mumai- 400 053.

Tel: 40035050 / 65652123

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Products / Services

Products / Services

OBD

Avance’s voice dial outs service is an innovative new technology that provides the ability to broadcast thousands of pre-recorded messages a day to existing customers. This service gives our clients the power to communicate relevant messages to their customers at a rapid speed, but in an unobtrusive and friendly manner. Voice Dial out service is priced at a fraction of the average cost of a direct mail campaign, and typically produces a much greater response rate. Our robust and flexible Voice Broadcasting system is a time-efficient and cost-effective way to improve customer contact and response.

Our campaign manager GUI helps even the most non technical person to operate the platform allowing the individual to design call flows, manage campaigns and cull out MIS Our flagship IVRS portfolio is now equipped with Intelligent priority routing application which allows our operator partners to answer customer calls according to the preset predefined priority, there by delivering apt customer service levels to the deserving customer. The priorities could be dynamic and varying depending on usage pattern, recharge pattern, frequency of calling, spend potential etc.

IBD

Avance’s In-dial platform has seen a very high degree of success in promoting a lot of self help options to the subscribers. At these times when cost of warm body calling is increasing this Indial platform comes in as a boon to the operator. This easily integrates with the data base of the operator to define what subscribers are eligible for depending on their individual usage, spend and need pattern. This platform has proven to have increased the customer satisfaction as the subscriber feels he is getting an offer which is most suited to him, as indicated by his usage and validated by the subscriber.